Well being Canada says it has corrected an “error” within the earnings evaluation portion of the Canadian Dental Care Plan (CDCP) that affected about one per cent of lively members — roughly 70,000 folks — whose eligibility or dental co-payment ranges have been miscalculated.
Throughout eligibility processing, a calculation error in how earnings was assessed triggered some candidates to be both wrongly deemed ineligible or assigned an incorrect co-payment quantity.
Of these affected, the division stated that as of Oct. 3, 2025, roughly 28,000 members had acquired dental care.
Well being Canada stated the system subject has been mounted. Beginning Oct. 17, it started notifying affected people concerning the modifications, with new eligibility or co-payment ranges taking impact Oct. 24.
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Those that already accessed dental care below the plan is not going to need to repay any distinction.
“Impacted people is not going to must repay the distinction in co-payment nor any quantities lined by the CDCP for dental care acquired previous to Oct. 24, 2025,” the division stated in its assertion.
The CDCP presently supplies protection to greater than 5.5 million Canadians, and greater than three million have already accessed care — saving a median of about $800 yearly, in response to Well being Canada.
“As Canadians’ eligibility below the CDCP could change over the course of a profit interval, it will be important for CDCP members and oral well being suppliers to validate protection below the plan at every go to and earlier than offering and billing for providers or therapies,” the division suggested.
To this point, Well being Canada has not but offered an in depth public account of how the miscalculation occurred, or a full breakdown of what number of candidates have been deemed ineligible versus these assigned an incorrect co-payment stage.